We collect information from you when you register on the site, place an order, enter a contest or sweepstake, respond to a survey or email, or participate in another site feature.
When ordering or registering, we may ask you for your name, email address, postal address, phone number, card details or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfil the order. The information we collect about gift recipients is not used for marketing purposes.
We may use the information we collect from you when you register, buy products, enter a contest or promotion, respond to a survey or marketing email, surf the website or use other site features in the following ways:
We implement a number of security measures to ensure the safety of your personal information. Your information is stored behind secured networks and is only accessible to a limited number of people. They have special-access rights to such systems and are required to keep information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (eg. Netscape Navigator or Internet Explorer) settings. Each browser is slightly different so look at the Help menu to find out the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. But you can still place orders over the telephone by calling customer services.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term ‘outside parties’ does not include Cheer Love. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
To change your email subscriptions, please let us know by changing your preferences in the ‘My Account’ section. Please note that, due to email production schedules, you may receive any emails already in production.
To delete all your online account information from our database, sign into the ‘My Account’ section and remove your shipping address, billing address and payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
In an attempt to provide increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Please also visit our ‘Terms and Conditions’ section establishing the use, disclaimers, and limitations of liability governing the use of our website.
We welcome all enquires, from private individuals to corporate parties. Please send us your query and we will aim to respond within 24 hoursRead more